Here at Paul Schatz Furniture, we’re proud to offer superior customer service. We’re renowned for our excellent service both before AND after a sale. But don’t just take our word for it; here’s what our customers are saying:
Paul Schatz Furniture proved it is a top quality, personal company with exceptionality high standards. You should be applauded and this fact shared with anyone seeking top quality furniture, service and staff. Bravo!! Paul Schatz Furniture is, by far, beyond the norm in our world today in excellence. I look forward to working with you again.
“Paul Schatz furniture is a superb place to shop for furniture and accessories. Having had them furnish 3 different homes throughout the state, there is not another store we would purchase furniture from.”
“I had a great experience shopping here! The sales people were all very friendly and willing to offer help and answer questions. My husband and I went in to order some furniture for our new home and we are very pleased with our new couch and bedroom set. I would definitely recommend this place to anyone who is looking for quality furniture and a very welcoming place to shop.”
“I absolutely loved to find a furniture store that was more interested in helping me determine my own decorating style than making a big sale. The decorator I’m working with has helped me to identify several key pieces I’ve both purchased and plan to purchase. I was pleasantly surprised as well to find affordable accessories in such a high end store. Not only did I learn how to identify a quality piece of furniture, their staff was willing to share ideas of other places to look. This willingness alone will make Paul Schatz my first stop when shopping for furniture and accessories.”
“Paul Schatz and their amazing team are fabulous to work with. Working closly with Sue Amos, has been nothing short of a pleasure. Sue’s prompt to respond, always has great design suggestions and her customer service is outstanding. Her professionalism and care for us as well as our clients has been amazing. We love their team, and know that they stand behind the product they provide. We highly recommend them and look forward to continue working with them in the future. “
“We went in on a Sunday and were greeted by a representative. She was courteous and knowledgeable. No pressure at all. Photo copied a picture of what we liked and pretty much did not pressure to purchase at all. Assumed we were not going to purchase right now. Went home to measure and then came back and bought. We loved the furniture there. It was very nice. Also, there was a good variety of styles and price ranges. We did not want mid century furniture and they had a good selection of the current styles. Loved the show room and the sales person. We bought a leather and fabric couch, leather chair and a cocktail ottoman. Great service! Lots of selection. Would definitely go there again.”
“I have had wonderful service at Paul Schatz. The products are beautiful, and the advice given regarding my furniture has all been helpful. We nearly furnished our entire home from Paul Schatz, and receive nothing but positive compliments on all of our purchases. The designers/sales personnel are incredibly knowlegeable, and eager to help…use them to your advantage! Also, the delivery men are always polite and on the early end of their delivery time frame, which is such a welcome surprise! We will continue to support this company.”
“I have consistently incredible experiences with Paul Schatz Furniture over the years. Two bedroom sets, a book case and two couches later I just keep coming back. The service is great and the price is certainly reasonable considering the quality. There’s a good reason they’ve been in business since 1919.”
“We have worked with Miss Debbie Scott over the last year and she has been miraculous. Miss Scott’s talent is fueled by her extraordinary ability to really understand her client’s disposition. To this end, she was able to weave my husband’s and my sense of beauty into one delicious look and feel for our home. Miss Scott is also professional who consistently protected her employer’s good reputation. Overall the customer service at this store was great as well.”
“I just bought an approximately 60-year old- “true grand rapids” sofa made for Paul Schatz and wanted to tell you that after removing the upholstery, I was stunned that all of the springs are still in perfect condition, and I mean in the back, the seat and the cushions. At every opportunity, the maker of this couch used the most expensive, time-consuming methods and materials. It was stamped and numbered. I especially liked the individual muslin coil-covers in the seat cushions. This couch was unbelievably made, and the tailoring was exquisite. I will likely fail to reproduce that quality on the reupholstery, but wanted to tell someone there that it is true that quality furniture stands the test of time.”
Would you like to share your Paul Schatz Furniture experience? Email email@example.com and let us know!